Policies

At Access All Areas Training CIC we understand the importance of protecting your personal data. This Privacy Policy will explain what information we collect, why we collect it, who we share your data with and how you can access your data protection rights.

We do, where necessary, share information about you with third-party organisations

Access All Areas Training sends direct marketing in line with relevant legislation. We send marketing using either the consent legal basis, or the legitimate interest legal basis.
We do, when necessary, transfer personal data to countries inside and outside of the EEA. We ensure this is done in line with Data Protection legislation ensuring we have a valid legal basis and appropriate measures in place to keep your personal data secure.
Data Protection legislation has awarded you several rights over your personal data, we detail what these rights are and how you can access them in this Privacy Notice.

About us

We are a careers, employment, wellbeing and training organisation working to support individuals in overcoming barriers to enable social and financial independence.

Access All Areas Training are registered with the ICO as a data controller for the purposes of the UK-General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. Our contact details for data protection purposes are as follows:

Data Protection Officer
Phoenix House
Nottingham Road
Melton Mowbray LE13 0BH
Email: contactus@accessaa.info

When we say ‘we’, ‘us’ or ‘our’ in this policy, we are referring to Access All Areas Training.

What sorts of personal data do we collect?

Personal data: identification information such as your name, email address, phone number date of birth, NI number, communication preferences and social media handles
Financial Information: Information that may relate to your financial circumstances such as your bank details and income
Criminal records: Depending on your particular circumstance, we may need to collect data relating to any criminal convictions
Special category data: information, including but not limited to data concerning your ethnicity, health and sexuality
Technical and cookies information: information to measure and analyse the use and effectiveness of our services, and to customise targeted advertising

How do we collect your data?

You directly provide Access All Areas Training with most of the data we collect, including when you sign up as a participant for any of our schemes, complete one of our forms, or when you email or write to us.

We may, where appropriate, collect information about you from third parties such as employers, DWP and the local authority.

Our legal basis for processing your personal data

Whenever we process your personal information we have to have something called a “legal basis” (a legal reason) for what we do. The different legal bases we rely on are:

Consent: You have told us you are happy for us to process your personal information for a specific purpose (s);
Legitimate interests: The processing is necessary for us to conduct our services, but not where our interests are overridden by your interests or rights.
Performance of a contract: We must process your personal information in order to be able to provide you, or a third party with one of our products or services;
Vital interests: The processing of your personal information is necessary to protect you or someone else’s life;
Legal obligation: We are required to process your personal information by law.
Public Task: We are required to process your personal data in order to fulfil a task in the public interest which is laid down by law

How will we use your personal data?

We may use your information in the following ways:

To identify and advise on which service best suits your requirements or needs
To comply with legal and regulatory requirements
To allow you to create an account and communicate with us
To send you direct marketing

Marketing

Access All Areas Training would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you are always presented with an opt-out option within all of our marketing communications.

You have the right to stop Access All Areas Training from contacting you for marketing purposes at any time.

If you no longer wish to be contacted for marketing purposes, please email us at contactus@accessaa.info

What are your data protection rights?

We’d like to make sure you are fully aware of your rights under data protection legislation which, in certain circumstances, you may be able to exercise in relation to the personal data we process about you:

These include:

The right to be informed – You have the right to request that we inform you about what we do with your data.
The right to access – You have the right to request a copy of the personal data we hold about you.
The right to rectification – You have the right to request that we correct any of your personal information you believe is inaccurate. You also have the right to request we complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

Where we rely on consent as the legal basis on which we process your personal data, you have the right to withdraw that consent at any time. If you wish to exercise any of these rights, please contact us via our mailbox contactus@accessaa.info, or by writing to the Data Protection Officer at the address given in the ‘Who we are’ section of this Privacy Policy.

Please note that we will need to verify your identity before we can fulfil any of your rights under data protection law. This helps us to protect your personal data against fraudulent requests.

Cookies?

Cookies are small datafiles placed on your computer, laptop or mobile device to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

Access All Areas Training uses cookies for the following purposes:

Necessary purposes – Necessary cookies are crucial for the basic functions of the website. The website will not work in its intended way without them. These cookies do not store any personally identifiable data.
Analytical purposes– Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics, the number of visitors, bounce rate, traffic source etc.
Performance purposes – Performance cookies are used to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for visitors.

How to manage cookies

You can set your browser not to accept cookies, please visit www.allaboutcookies.org to find out how. Please note, if you use your browser settings to block cookies you may not be able to access all or parts of our websites.

Changes to our privacy policy

Access All Areas Training keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated in April 2024

How to contact us

If you have any questions about Access All Areas Training’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us by one of the following means.

By email:contactus@accessaa.info

By post: Data Protection Officer, Access All Areas Training CIC, Phoenix House, Nottingham Road, Melton Mowbray, LE13 0BH

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Access All Areas Training has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office: https://ico.org.uk